Gardeners in Shoreditch Accessibility Declaration

We are committed to making the services of Gardeners Shoreditch accessible to everyone. This accessibility statement explains how our digital and in-person gardening services in the Shoreditch area meet accessibility standards and what measures we take to support people with different needs. We follow the WCAG 2.1 AA guidelines and strive to provide an inclusive experience for clients, visitors and community members across Shoreditch.

Our accessibility efforts cover both the online presence of Shoreditch gardeners and the real-world interactions our teams have when visiting gardens for maintenance, planting or consultation. We train staff to be aware of accessibility needs and use clear, plain language in all communications. Garden maintenance Shoreditch operations are adapted to minimise barriers, and we consult with clients to provide reasonable adjustments whenever possible.

Conformance to accessibility standards is a priority. We aim for WCAG 2.1 AA compliance across our public-facing pages and digital tools used to arrange visits or request services. Regular internal audits and automated checks help us identify issues; however, automated tests have limits and are supplemented by manual reviews and user testing with people who use assistive technologies.

Screen-reader support and accessible markup

Our site and digital materials are built with semantic HTML, appropriate ARIA attributes where needed, and logical heading structures so screen readers can present content reliably. We use descriptive link text and meaningful button labels so assistive technologies can convey intent. Images used on pages include descriptive alternative text and captions where relevant to the gardening context.

Keyboard navigation is supported across our interfaces. Interactive controls, forms and booking flows are operable via keyboard only, with visible focus indicators to aid orientation. We implement skip links, logical tab order and accessible form labels so people who cannot use a mouse can still access full functionality. In-person interactions also prioritise clear verbal guidance and the option for written or audio alternatives.

Key accessibility features include:

• Keyboard navigation: Full operability without a mouse, clear focus styles and support for common keyboard commands.
• Screen-reader compatibility: Semantic structure, ARIA as required and meaningful alt text for visuals.
• Readable content: Clear language, scalable text and attention to contrast for legibility in outdoor and indoor materials.

We recognise the particular needs of our local community and strive to be responsive to the Shoreditch area. If you require accessible formats for printed estimates, service notes, or educational materials about planting and garden care, we can provide large print, simplified layouts or audio descriptions on request. Our field teams are briefed on delivering accessible garden visits and can adapt schedules and explanations to support mobility or sensory needs.

We are transparent about known limitations and the work in progress. Some legacy documents and archived pages may fall short of our target conformance level; when a limitation is identified we document it, prioritise fixes, and include an estimated timeline for remediation. We also welcome collaboration with local accessibility advocates in Shoreditch to improve practical accessibility of our community outreach.

If you need assistance, wish to request an accessible format, or want to report an accessibility issue, please contact our accessibility team using the general contact pathways provided on our site or through the organisation’s usual contact channels. Please describe the request or issue, your preferred format, and any reasonable adjustments you require. We aim to respond to accessibility requests promptly and to resolve issues within a reasonable timeframe.

Finally, our commitment is ongoing: we continuously monitor and update our practices to reflect evolving standards, user feedback and technological advances. Gardeners Shoreditch values inclusion and will continue to invest in staff training, testing and collaboration to ensure our gardening services remain accessible to all members of the Shoreditch community.